SOLUTION

Advancing products, processes and solutions

A BROAD NETWORK

First Whitestone Machinery has established a fast-growing network of 10 subsidiaries that are operating in 26 African countries on more than 200 Customers.

 

250 SKILLED ENGINEERS

When required, our 250 experienced service engineers can reach your job location to perform fast troubleshooting and fault diagnosis. Our modern equipment and special tools allow us to quickly restore your machine to full availability.

MOBILE TEAMS

Our mobile teams have been trained to minimize downtime and to let our customer reach their objectives of productivity.

 
 

Premium Service is tailor-made and commits optimum ROI

WHAT PREMIUM SERVICE MEANS ?

The Service provided by First Whitestone Machinery fulfills all requirements to answer your expectations in all your projects in Africa in the following fields: Road Construction, Mining & Quarry, Agriculture, Forestry, …

Our rich Expertise allows us to:

  • Perform  assembly operations and les mises en route
  • Provide full diagnosis on your machines
  • Offer customized support contracts evolving with your needs
  • Offer Telemetry solutions via Satellite or GPRS for follow up and monitoring through the web
  • Provide you a 24/7 assistance

To manage a project in Africa can mean handling unregular incomes, challenging deadlines, … That’s the reason why DEM Group offers variable service contracts that can be changed at any time to evolve perfectly with your needs.

 

To adapt our services to the customer demand is not enough. Innovation in services is a key challenge to allow us anticipating needs of tomorrow.

 

 

Our Products

Our deep knowledge and large experience of the african market led us to initiate a standardised core product range that fulfils the needs of local Customers in more than 20 countries

MEDIUM AND HEAVY EQUIPMENT

HITACHI

Hitachi produces the widest range of hydraulic excavators in the world and supplies wheel loaders, rigid dump trucks and other construction equipment for special applications.

JOHN DEERE

Its large construction range covers ADT, Backhoe Loaders, Compact Track Loaders, Crawler Dozers, Dozers, Motor Graders, Skid Steers, Wheel Loaders, …

WIRTGEN GROUP

Wirtgen Group offers a full range of mobile machines and high-quality services on everything relating to road construction.

HITACHIATLAS COPCO

World-leading provider offering innovative products such as generators and light towers. The products and services increase customer’s productivity and competitiveness while minimizing the environmental impact.

SIMEM

SIMEM, established in 1963, has over the last 50 years been designing and manufacturing machinery and plants for the construction industry. SIMEM now offers a wide range of products that are specifically designed for the production of concrete

COMBI WEAR PARTS

Combi Parts is a well-known and reliable wear part system for all applications in the construction and mining industry

RAMMER

Rammer brand can be accredited with many of the innovations that define the hydraulic hammer business of today.

AGRICULTURAL EQUIPMENT

GALUCHO

JOHN DEERE

Worldwide Leader John Deere Agriculture delivers high-quality tractors, combine harvesters and all the accessories dedicated. Dealership through Demequipment (Mauritius) Ltd only.

JOSKIN

MASCHI GASPARDO