Advancing products, processes and solutions
A BROAD NETWORK
First Whitestone Machinery has established a fast-growing network of 10 subsidiaries that are operating in 26 African countries on more than 200 Customers.
250 SKILLED ENGINEERS
Our mobile teams have been trained to minimize downtime and to let our customer reach their objectives of productivity.
Premium Service is tailor-made and commits optimum ROI
WHAT PREMIUM SERVICE MEANS ?
The Service provided by First Whitestone Machinery fulfills all requirements to answer your expectations in all your projects in Africa in the following fields: Road Construction, Mining & Quarry, Agriculture, Forestry, …
Our rich Expertise allows us to:
- Perform assembly operations and les mises en route
- Provide full diagnosis on your machines
- Offer customized support contracts evolving with your needs
- Offer Telemetry solutions via Satellite or GPRS for follow up and monitoring through the web
- Provide you a 24/7 assistance
To manage a project in Africa can mean handling unregular incomes, challenging deadlines, … That’s the reason why DEM Group offers variable service contracts that can be changed at any time to evolve perfectly with your needs.
To adapt our services to the customer demand is not enough. Innovation in services is a key challenge to allow us anticipating needs of tomorrow.